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Hello, how can we help?

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Payment
Get help with payment

Payment is taken during the checkout process when you pay for your order.You can also go with COD

We accept all kind of debit and credit card and UPI payments

For any technical difficulties you are experiencing with our website, please contact us at our support portal, or you can call us toll-free at 1-000-000-000, or email us at order@companymail.com

Yes, you can request a refund as per our return and refund policy. Please refer to our Return Policy page for detailed information on how to initiate a refund.

You can update your billing information by logging into your account and navigating to the payment settings. If you face any issues, please contact customer support.

After a successful payment, you will receive a confirmation email with your order details. You can also check the status of your order in your account under the “Order History” section.
Delivery
Get help with delivery

Delivery times vary depending on the shipping method selected and your location. Estimated delivery times will be provided at checkout.

Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

We will promptly replace any product that is damaged in transit. Just contact our support team, to notify us of the situation within 48 hours of product arrival.
Cancellation & Return
Get help with cancellation & return

Scheduled delivery orders can be cancelled 72 hours prior to your selected delivery date for full refund.

Parcel delivery orders cannot be cancelled, however a free return label can be provided upon request.

You can return your product within 15 days of delivery, by contacting our support team, All merchandise returned must be in the original packaging with all original items.

Locate the item from Your Orders

Select Return/Refund status

My Orders
Order details

All successful order transactions will receive an order confirmation email once the order has been processed. If you have not received your order confirmation email within 24 hours, check your junk email or spam folder.

Alternatively, log in to your account to check your order summary. If you do not have a account, you can contact our Customer Care Team on 1-000-000-000.

If you are having issues with a promotion code, please contact us at 1 000 000 000 for assistance.

If you have an account just sign into your account from here and select “My Orders”.

If you have a a guest account track your order from here using the order number and the email address.

Product & Services
Get help with product & services

Yes, We will send you an email once your order has been shipped. This email will contain tracking and order information.

We are committed to quality products. For information on warranty period and warranty services, visit our Warranty section here.

For the peace of your mind, we offer extended warranty plans that add additional year(s) of protection to the standard manufacturer’s warranty provided by us. To purchase or find out more about the extended warranty program, visit Extended Warranty section here.
Question?

You still have a question?

If you can't find question in our FAQ, you can contact us. We'll answer you shortly!

+(1) 2548 2568

We are always happy to help

help@help.com

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